Selection of 7 products among
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TRACKER PHONE FRAUD ALARM SYSTEM
Phone Fraud Detection
The Tracker Phone (Toll) Fraud Alarm System is designed to combat the ever present problem of fraudulent use of a companyÂ’s telephone system. Each year businesses lose
significant amounts of money due to internal abuse or external fraud.
Value added service
24 Hour a day monitor
Analyses calls in real time
Alarms if suspicious telephone activity detected
Notifies by email, SMS, SNMP or ASCII
Individually configured per site
Monitors unlimited number of multi-vendor sites
Minimise loss to fraud
More Information
You could use a call logger or check your carrier bill for the presence of phone (toll) fraud, however both of these will occur some time after the fraud started or the abuse occurred; this delay could cost you thousands.
The Tracker System checks calls as they happen and notifies you immediately if suspicious activity is detected. The system checks not only individual calls but it can also look for call patterns both in and out of normal working hours. If suspicious activity is detected, an alarm can be delivered by email, pager, SMS or to one or more central monitoring services.
The Tracker system is easily installed, runs automatically 24 hours a day and needs very little attention. Fraud and abuse are a fact of life for your business, whether large or small. Our Tracker Phone (Toll) Fraud System combats this menace and provides you with peace of mind; can you afford to be without it?
Dial Through Fraud
Dial through fraud, also known as Phone or Toll Fraud, can occur when your voice system is used by outsiders to make free telephone calls at your expense. The growth of fraud is being assisted by the growing sophistication of voice networks together with open interface standards.
Internal Abuse
Employees, contractors, cleaners and security staff can all use your company's telephone system and can call expensive premium rate or international numbers. It is not just about the price of the call, it is also the time spent on the call that is wasted.
Call Detection
Our Tracker Phone (Toll) Fraud System can be programmed to detect a whole variety of different calls and calling patterns by time of day, day of week and rate of occurrence. Examples include:
premium rate numbers
international calls
tandem calls
calls to specific numbers
calls transferred from voicemail
calls to / from DISA port
long duration calls
short duration calls (war dialling)
calls outside office hours
Alarm Notification
Alerts include the last call record that triggered the alarm and can be delivered in ASCII text or SNMP format. Delivery methods include modem dial out, LAN, WAN, internet, email, pager or SMS service.
Central Alarm System
Our Tracker Phone (Toll) Fraud System is compatible with leading alarm monitoring systems such as HP Openview or our Alarm Management Software.
Telephone Systems Supported
The Tracker Phone (Toll) Fraud System can be used on most popular telephone systems and works with both IP and legacy systems.
Call Logging
Our Tracker Phone (Toll) Fraud System can store call records for collection by a call logging system such as the Data Track Eclipse CMS Software.
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Data Track Process Instruments Ltd
TRACKER PLATFORM - TRACKER 2610
The Tracker 2610 is designed to monitor the ambient temperature and humidity of locations such as an equipment room.
More Information
Data port: RS232 serial terminated in a 9-pin female 'D' type
connector.
Data format: 9600 baud, no parity, 8 data bits, 1 stop bit.
Handshaking: none.
Input voltage: 5V DC.
Backup: all configurations held indefinitely in non-volatile memory.
Temperature: range 10-50°C, resolution 1°C, accuracy ±2°C.
Humidity: range 10-90% relative humidity (RH), resolution 1% RH, accuracy ±5% RH.
Log Rate: 5, 10, 30 seconds, 1, 5, 10, 30 minutes or 1, 2, 4 hours.
Alarms: low and high temperatures and humidity.
Hysteresis 1°C, 5% RH.
Dimensions: width 80 mm/3.2 inches; height 100 mm/4 inches; depth 44 mm/2 inches; weight 320g.
Serial / power cable: 5 metres supplied with each unit.
Casing: Free standing or wall mounted.
The 5 metre serial cable supplied with every Tracker 2610 allows you to mount it in a convenient location within a room. It is powered from a 5 volt line on its serial interface, allowing it to be driven by another device. We recommend using the Tracker 2610 in conjunction with the Tracker 2740 series or 2750 to create a platform that can monitor a number of different environmental conditions.
Logged temperature and humidity data can be output at a rate determined by you and alarm set points can be configured to trigger an immediate report of excursions outside of normal conditions. Once the temperature or humidity has returned to the normal range, a further report is generated.
The Tracker 2610 may be controlled and configured via its serial interface using commands that include configurations for log rate, alarm setpoints and status request.
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Data Track Process Instruments Ltd
TRACKER PLATFORM - TRACKER 2750
The Tracker 2700 series of products from Data Track Technology provides an intelligent platform for performing secure and robust administration of remote network devices such as PBXs and routers.
More Information
The 2750 is the top level entry in the Tracker series and features nine expansion ports to enable secure connections to the administrative interfaces of managed devices. All products in the Tracker range incorporate security features designed to complement and enhance existing network infrastructure security. In addition, a secure program development and runtime environment allows the Tracker 2750 products to run custom applications that deliver value-added administrative services within voice and data networks.
Programmable Platform
The Tracker 2750 is a programmable platform that utilises the Python scripting language and an associated SDK. You are therefore not restricted to a fixed set of applications. If you have a specific set of requirements for an application you have the choice of developing the application yourself or allowing us or one of our development partners develop the application for you.
Expansion Cards
The following expansion cards are available for the Tracker 2750.
Modem Card
Ethernet Card
Serial Card
Contact Closure Card
Physical Specifications
Unit Size: Width 260 mm (10.25") x Height 44 mm (1.75") x Depth 216 mm (8.5")
Weight: 2.14 kg (4.7 lbs)
Power: +9v DC supplied by external AC adapter
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Data Track Process Instruments Ltd
TRACKER SECURE ACCESS MANAGEMENT SYSTEM
The Tracker Secure Access Management System (SAMS) provides you with a centralised service that holds all your remote equipment passwords and connection information in a totally secure SQL
database.
More Information
Central management of remote access
Manage passwords and connectivity
Reduce cost of administration
Secure consistent access to remote devices
Simplify engineer workload
Increase security and provide audit trail
Authorise, authenticate, audit
Meet customer security requirements
Tracker SAMS enables your administrators, engineers and applications to have secure remote access to managed devices, from a standard web browser, using IP or dial up connectivity. Users browse in to SAMS and get authenticated; they are then presented with a list of equipment they are permitted to access; connection is made with one click. They have no need to know equipment passwords, telephone numbers or IP addresses; it is simple, secure, fast and very efficient. SAMS is the complete answer to the problem of secure administration on multi-site networks.
Reduce Your Operational Costs
Tracker SAMS features an easy to use Web interface that provides you with a simple one-click connection to remote equipment. A Windows Explorer style Admin Console enables you to perform all system configuration; users, managed devices or connectivity can be added, amended or deleted very quickly and efficiently. Managed devices can be organised on a site, customer or geographical basis. You can very easily group users so that privileges can be granted and amended. In the event that a technician or engineer leaves, it is only necessary to delete a single user account, as they are unaware of any other details.
Tracker SAMS is simple to use and does not require a heavy investment in training. It will greatly reduce the administration workload at your management centre, enhance security, increase efficiency and reduce operational costs.
Connectivity Made Easy
Tracker SAMS can provide flexible access using IP based networks, VPN or dial-up connections. Tracker SAMS supports the following protocols for connection to your managed device:
ASCII
FTP
HTTP
HTTPS
Raw TCP
SSH
Telnet
Company firewalls or one of our intelligent Tracker units can be used to ensure that access is only available from the SAMS server.
A flexible and easy to use scripting language enables you to integrate virtually any type of remote equipment. Initialisation and log-off scripts can be included as well as the ability to automatically navigate multiple equipment levels and passwords in a single connection session. A user has no visibility of the scripts; they simply click and get connected.
AAA Security
SAMS enables you to control access and provide a complete audit trail of all activity.
Authentication, username/password combinations grant users privileged access to remote equipment.
Authorisation can be granted on a permanent, temporary or one-time basis. You can control the sites and equipment that a user can view. Remote, local and customised privileges can be configured.
Audit, the administration log contains information regarding all configuration changes that have been made to the system. The connection log details all activity between users and remote systems. You thus have a full system audit available for management and traceability purposes.
Simple Integration
To enable authenticated third party applications to integrate seamlessly with SAMS, an Applications Programing Interface is available. This API allows DTT development partners to use the access capability of SAMS and to share information in its database, but does not expose any password or connection details.
System Requirements
SAMS requires a Windows operating system and a SQL database. The hardware specification will depend on the system size. The SQL Server, Web Server and Connection Manager can be run on the same machine or split over multiple hosts. A dual processor will be beneficial if SQL, Web Server and Connection Manager are all running on one machine.
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Data Track Process Instruments Ltd
