Data Track Process Instruments Ltd

United Kingdom

See product on dtrack.com

Capture alarms from remotely located equipment and present them on-screen at a central management location in a clear and logical manner. More Information Eclipse AMS (Alarm Management System) enables your staff to quickly and easily identify problem areas and take appropriate action. Using Eclipse AMS, you will be able to provide a higher quality of service to your customers at a lower cost. Alarm Escalation The software will automatically detect, filter and report real alarm and event data that it receives from remote sites. You can use Eclipse AMS to monitor a

variety of equipment and systems, in particular PBXs and other communications equipment. Automatically reported alarms can be actively managed, initiating call-outs to your service engineers when necessary. Provide proactive fault detection Reduce service costs More efficient maintenance Filter out spurious alarm events Meet tight SLA targets Multi vendor solution, ip and legacy Integrates with data management systems Full graphics view and alarm list Alarm redirect via email or sms Engineer rota with alarm escalation
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